CASE STUDY CHAPTER 5

The Pleasures and Pitfalls of BYOD

QUESTION 1

What are the advantages and disadvantages of allowing employees to use their personal smart phones for work? 

Advantages:
Employees can use their own smart phones would allow companies to enjoy all of the same benefits of a mobile workforce without spending their own money on these devices. The companies are easier to keep track of each mobile device and to roll out software upgrades or fixes, because all employees were using the similar devices.


Disadvantage:
›Because the employee work with more than one type of mobile device and operating system, companied will need to quickly and flexibly confirm that their employees are still able to remain performance. Companies providing adequate technical support for every employee could be difficult with the variety of phones and operating systems available. Mobility puts assets and data at greater risk compare to if they were only located within company wall on company machines. ›A number of software products have emerged to help companies manage diverse mobile platforms. These software products have capabilities for configuring devices remotely, enforcing different set of policies for different user and devices, and managing applications running on all of them.

QUESTION 2

What people, organization, and technology factors should be adressed when
deciding whether to allow employees to use their personel smart phones for
work?

›The security, inventory management, support, integrating mobile devices into pre existing IT functions and
systems, and measuring return on investment should be addressed when deciding whether to allow
employees to use their personal smart phones for work.

TECHNOLOGY
›The corporate IT resources are important for managing and maintaining a large number of devices in an
organization. The company`s networks must be configured to receive connections from the employees
mobile devices and operating systems to access the company`s information.

ORGANIZATION
›When employees make changes to their personal phones, companies need to quickly and flexibly ensure
that their employees are still able to remain productive. Firms need and efficient inventory management
system that keeps track of which devices employees are using, where the device is located, whether it is
being used, and what software it is equipped with company needs to provide adequate technical support
for every employee who is using a variety of phones and operating systems. When employees are not able
to access critical data or encounter other problems with their mobile devices, they will need assistance from
the information systems department.

PEOPLE
›A firm`s software development teams need to have one professional focused on ensuring that new
applications will be easily usable and useful on smart phones. The applications and software need to be
used on mobile devices to connect to the firm`s existing IT platform and company-wide CRM, SCM, and
ERP systems. The mobility experts can help company leverage mobility more effectively. Companies need
to ensure that sensitive or confidential information is secured by using technologies that allow them to wipe
data from devices remotely or encrypt data when a device is stolen or missing so that it cannot be used.


QUESTION 3 
Compare the BYOD experiences of IBM and Intel. Why did BYOD at Intel work so well?
BYOD experience of IBM.
›-BYOD is not saving IBM any money and just creating new challenges for the IT department because
employees devices are full of software that IBM
›-IBM equips the mobile devices of the latter category of employees with additional software, such as
programmes that encrypt information as it travels to and from corporate networks.
›-BYOD improve employee job satisfaction and productivity and it also can cause a number of problem if
not managed properly.

BYOD experiences of Intel.
›-Intel approached BYOD in a positive manner, trying to find ways to make it work rather than to defeat it.
-Intel hammered out a BYOD strategy and created an end-user service-level agreement that clarified that
end users were voluntarily using BYOD rather than being mandated by Intel.
›-Intel program offers 40 proprietary applications, including travel tools to help schedule a flight and
conference room finders.

Why did BYOD at Intel work so well?
›-Intel goal for BYOD is not to save money but to make employees happier and more productive.
Employees like being able to use their own devices and apps alongside specialized Intel apps.
›-BYOD at Intel work so well because Intel’s company developed different policies, rules and access limits
for each type of devices such as smart phones, tablets, or laptop with multiple levels of control in place.


Q4: Allowing employees to use their own smart phones for work will save the company
money. Do you agree? Why or why not?

Yes, I agree that they can save money from the aspect of transport expenses, such like using mobile
payment and no need to go for some payment by purposely. ›The mobile apps can also be the replacement
tools for office works. They can even open a PDF file using or just send the file through the email or
Bluetooth by the smart phones. This can make those workers getting less on using some stationary items
such as pen drive or SD card, so their stationary expenses can be lower. Through the apps of the smart
phone, they can also easily to contact each other and it is free of charge, by the way this will help the
company to save money from the aspect of telecommunication fees. ›Cost of buying device is low. When
employees used their own device so companies can save money from that because companies do not need
to buy device for the employees but company just paid average for their device and the necessary data
plans. From this way , the companies money can be save.